Top 10 Shopify Chatbots to Boost Business and Sales

By Bex
8 Min Read
Shopify Chatbots

Chatbots technology has been a game-changer in marketing and customer service. Ecommerce platforms can provide prompt responses to customer queries. The marketing team uses the software for conversational marketing and to collect data that informs decision-making.

We know it can be tough to pick the right Shopify chatbot due to the tons of options available. Our article will look at 10 of what we consider the best to help you decide.

 

Ochatbot

Ochatbot is a good example of a Shopify chatbot that can increase user engagement and satisfaction. You get all the functionalities we mentioned above and so much more. Having a well-constructed Shopify chatbot ensures that there is a structure being followed when answering customer queries.

Key features

Pricing

There is a free basic plan. Paid subscription ranges from $69 to $495 per month.

 

Gobot

Gobot is excellent for managing customer queries and product recommendations.

Key features

Pricing

You will need to contact the platform for pricing.

 

Tobi

The Tobi Shopify chat app is excellent for lead generation through email and SMS marketing. Integration with Facebook Messenger increases target audiences reach

Key features

  • Welcome messaging setup
  • Order recovery automation
  • Abandoned cart reminders
  • Order confirmations and delivery updates
  • Review requests via SMS
  • Tons of message templates
  • Smart tracking of customers to know when they are ready to buy
  • Performance analytics and reports

Pricing

There is the option of free and paid plans ranging from $29 per month.

QuickReply.ai

QuickReply.ai is an excellent Shopify chatbot for WhatsApp broadcasting and marketing. It allows for personalized WhatsApp messages and abandoned cart reminders.

Key Features

  • Customers can place and pay for orders via chat
  • Cart recovery, order status, replacements, and refunds
  • CRM, Facebook, and Whatsapp integration
  • Order confirmation and status notifications
  • Cash on delivery (COD) confirmations thus reducing fraud
  • Sales analytics
  • 24/7 customer support via WhatsApp chatbots

 

Pricing

Installation of the Shopify app is free. Paid subscription starts at $49 to $199 per month.

Tidio

Tidio provides both chatbot and live-chat functionalities. The downside is that the chatbot doesn’t connect to live chat. This can compromise the level of customer service if the bot cannot answer specific questions.

Key Features

  • Setup is easy using the ready-made templates.
  • Drag and drop, easy setup
  • NLP technologies for product recommendations and to handle customer queries
  • Discounts and abandoned cart functionalities
  • Third-party integrations with platforms like Zapier, Facebook messenger, visual chatbot editors, Instagram and MailChimp
  • Product availability, order status, and abandoned cart tracking
  • Multi-language support.

Pricing

There are free and paid packages ranging from $15 per month.

 

Relish AI Bot

Relish is an AI shopping assistant. It helps ensure customers have a fantastic shopping experience in your Shopify store.

Key features

  • Prompt handling of customer queries
  • Abandoned cart reminders
  • Instant management of FAQs in chat
  • Personalized product promotions
  • Real-time order tracking and updates
  • Third-party integrations with platforms like Klaviyo, Gorgias, and Loyalty Lion

Pricing

There is a 14 day free trial period. The paid packages start at $29 per month.

 

IntelliTicks

IntelliTicks seamlessly combines AI and human components in delivering the customer experience. This makes it excellent for lead qualification and strategic decision-making.

Key Features

Pricing

Signing up for the Ai bot is free. The paid options start at $20 per month.

 

Zoho Sales IQ

Enhance Customer engagement on your Shopify platform using Zoho SalesIQ. Setting up the app is easy, and requires no coding or technical knowledge.

Key Features

Pricing

There is a free plan which does not come with a chatbot. The basic plan with 1 custom bot starts at $4.71 per month.

Mobile Monkey

Mobile Monkey gives access to tons of customer connection points. These include Messenger, Instagram, Facebook, web chat, and SMS. Do note, you have to be on the platforms to use Mobile Monkey.

Key Features

Pricing

You can sign up for the free plan. Pricing options are available depending on the features you need. The most basic starts at $21.75 per month.

 

Maisie AI Chatbot

Maisie combines AI chatbots and live-chat. It helps automate the process of handling tickets and is fantastic for boosting conversions.

Setting up the platform is easy, requiring no coding. The notable downside is the lack of reporting insights. These are crucial for proper customer targeting.

Key Features

  • Rollover to human agents for more difficult queries
  • Order status, product recommendations, and other customization notifications
  • Tons of pre-built templates and customization chatbot designs
  • Integrations with Facebook, Klaviyo, Privy, Messenger, and Justuno.

Pricing

Pricing ranges from $9 to $59 per month. They base this on the amount of traffic on your site.

Final Thoughts

We have shared 10 of what we considered the best Shopify chatbots that can boost conversions. We have touched on notable key features. But, there is still a lot to learn about each one. Do take time to read up a little more once you narrow down your choice.

Posted by Bex
Bex is a technical and non-technical writer, he is into the content marketing industry since 2015 and also contributed to many top news sources in the world