It’s an adherence to the fact that there are certain features that every eCommerce website must undertake to do business. Although, the most important of them all is a method to get paid in a legal sense. If the user can’t take online payments, then the foremost approach of your business is to make impossible money.
In the competitive online marketplace, having one way to accept payment is required, but having multiple will be much beneficial for you. Thus, the online business has multiple online payment methods with seamless features to offer safe and secure checkout user-driven exposure.
What is Square Payment Gateway?
Square Payment Gateway is a full merchant service and intuitive payment gateway provider in two different regions, i.e., San Francisco, California. It consists of a large set of software and hardware products that includes Square Register and Square Reader. The Square Payment Gateway is a seamless choice of merchants and specialists to accept multiple credit cards using mobile-based operating systems applications, i.e., iOS and Android. Furthermore, the integration of a square payment gateway for WordPress offers a seamless way to proceed ahead.
Square is user-friendly enough for anyone to use and advanced enough that software engineers or large-scaled companies can also benefit from it. You can simply integrate it with Wix, Weebly, BigCommerce, Ecwid, and 3dcart for those just getting started. And for those that require square, it works well with WooCommerce, Magento, Drupal, and custom-built websites.
Best Tips & Practices to Accept Credit Card Payments?
As with every card payment you take, you and your customers agree, and this means that you can be held liable for the payment amount if your customer disputes the payment. Hence, by following such guidelines, you’ll probably decrease the occurrence of facing a dispute in payment and get fully prepared if you’ve received one.
1) Card-Based Transactions
You can make purchases whenever the customer and their specific payment card are present and have fewer chances of facing a dispute than a payment made remotely. The following practices below will help you to minimize the risk of facing disputes when generating card-present transactions.
● Always Insert or Tap EMV Cards
EuroPay, MasterCard, and Visa (EMV) enable you to increase the security of all your transactions that can be made via chip installed in your bank cards such as debit, credit, and other prepaid cards. EMV chip cards are more securable than conventional magstripe cards, and you need to credit card companies that have introduced the regulations to ensure sellers correctly process chip cards whenever it seems to be possible. It refers to you as a seller in that there would be a liability shift. If you swipe a chip card rather than using a chip reader, you are instantly liable for any fraudulent activities or transactions.
Seemingly, if the card is present physically for transactions, you need to insert the chip or tap the card with a Square contactless chip card reader. If you are not using a chip card, simply swipe it through the reader.
● Confirm the Customer’s ID
What seems to be possible, the user can intimate their customers for a publicly-issued ID to authenticate the owner of the card being used.
● Always Provide a Receipt
A receipt is a detailed record of the transaction for both the user and your customer. Having an available receipt can help a buyer recall what a charge was for in the event of a dispute. The user can use a receipt to sort out a dispute with the customer’s bank.
2) Card-Not-Present Transactions
Considering the eCommerce or Virtual Terminal payments, precisely the customer doesn’t have to be physically present. Since you cannot physically verify that the person who makes the transaction is either the cardholder or not? We’ll recommend taking the following steps to minimize the risk of payment disputes.
Acquire Card Information
The user can ask a customer to provide the card details, including the card number with the card name, billing address, expiration date, and CVV mentioned at the back-side of the card.
Get Delivery Confirmation
You need to ship a product to ensure the tracking information and a delivery receipt, and many orders are required to sign a delivery confirmation.
Obtain Service Proof
Suppose if you want to provide a service, the document that was successfully provided. For Instance, you can ask your customer to review and sign a work order and keep it for your future records.
The purpose of Square Contracts is to create and send contracts instantly from the dashboard of your digital square payment method. The available templates of contracts are customized for the unique business needs that empower you to create clear agreements with your potential customers to secure digital signatures and eradicate specific payment disputes.
Know Your Customer
Always understand the requirements of your customer before completing a large set of transactions. You need to verify the identity of your customers, billing address, and business before processing a high-ticket item or sizable or bulk order. The user must search on google or ask for a government-issued ID and match the ID named to the payment card name.
Match Billing and Shipping Zip Codes
If you want to ship an item, check whether the billing and shipping ZIP codes match each other. If they don’t match, you must ask your customer why their answer must make practical sense. If it doesn’t, then don’t accept the payments.
Increased Volume Payments
The reason behind the high-volume rates of payment processing includes the aspects that are helpful to transit your high patterns of data into processed ones, including:
If you want to obtain a recurring charge with a consumer client, obtain written cardholder permission to instantly charge for the recurring goods or services. As per the written agreement, always ensure that you include:
- Transaction Amounts
- Frequency of charges
- Duration of which cardholder is granted permission
- Cardholder’s signature
To make a refund of payment, you must always provide the issue to refund instantly captured in your bank card. Provide them with the refunds in terms of cash, check, or money order. Always consider adopting a signed agreement that your customer has received as part of the refund.
Never intimate your customer to sign a statement that waives their right to dispute the transaction with the card’s issuance. This entire situation creates a card network violation that will impact your chances of winning a payment dispute if one occurs. It seems to be the best practice to set the best expectation with your potential customer and ensure that they understand how transactions with your business work.
Always ensure that all of your square merchants comprise a transaction restriction of $50,000. Hence, accepting individual transactions above $50,000 each, the possible aspect will be required to make segments of the payment into multiple installments and vice versa. You must always ensure to record the receipt number and the total amount charged for a particular installment. In terms of security, you have to approach to your customers to confirm such information.
Surcharges or Checkout fees
Every individual state has its own set of rules and regulations based on surcharges or checkout fees.
Promote & Recognize Your Brand Name
Always ensure that the brand name on your receipt is recognized. Your brand name should be shown up on your customers’ bank statements. If customers witness an unknown business name on their statement, they would be liable to solve a filed dispute.
If you don’t own a business name or your business name is no longer more than 35 characters, you must add a description of what you sell and your location guidelines to your business name. For Instance, if you own a shop in Los Angeles, you can write Shop – Los Angeles, US.
Write a Description of Goods or Services You Sold
Always provide a precise description of what you sold for each transaction. This overall process can help you to jog a customer’s memory and prevent a dispute from occurrence. If you write descriptions for each transaction, you need to create an item library if it isn’t feasible for your business. Furthermore, if you process a sale, you can choose multiple items or services that have been sold, and they’ll be automatically inserted into the receipt.
Attain Customer Feedback
Always use the Square feedback to collect comments from your customers about their purchases. If a customer has a problem with a safe, they can always reach out to you directly from their digital receipt. You will always be able to respond, issue refunds, or resolve the issue without indulging in getting involved in the dispute procedure.
By following such guidelines, you can decrease your chances of facing any dispute, and there might be a serious risk when accepting credit card payments. Whenever a specific customer disputes a payment, the square payment gateway will represent the focal person in the entire dispute process free of cost. Our professionals will use their experience to assist you throughout the overall process. The user can understand the disputes process here. Always ensure the practices to get familiar with yourself with how to protect yourself from scams and fraud.
To ensure making square payments in WooCommerce, always ensure the best practices and guidelines discussed above to promote your brand to the next level. Suppose you wish to experience seamless payment processing via credit cards and relevant digital payment assets, in that case, you must consider the square payment process via considering the best practices and tips of accepting online payments via digital payment resources.