IONOS review (2021): complete test of the web host

22 Min Read
IONOS review

Do you know the hosting service called 1 & 1?  However, Today we will learn about IONOS review in detail. it is good for you to know that the company has evolved since then. It is now called IONOS by 1 & 1. To see if the host is still there from a quality of service and customer support point of view, we tested it extensively. Find below the conclusions of these tests and above all, our full opinion on IONOS by 1 & 1.

Who is IONOS by 1 & 1?

The 1 & 1 host was one of the first big names in the market. The company has been in existence since 1999 when it was founded in Germany. Except that since then, a lot of water has flowed under the bridges.

Since the course of 2018, the company has seen its name changed twice. Following the takeover of ProfitBricks (a company specializing in Cloud infrastructure), the host took the name of 1 & 1 IONOS review.

Except it’s not over! At the start of 2020, the German web hosting company decided to rebrand itself once again to become IONOS by 1 & 1. So much for the historical part.

In terms of key figures, IONOS by 1 & 1 claims no less than 8,000,000 customers in 2020 and nearly 90,000 managed servers.

With the presentations being made, you surely want to know why it might be interesting to opt for the IONOS by 1 & 1 hosting service? Or better still, do you want to know what our experts think about IONOS? In this case, we invite you to read the following lines. You will find absolutely all the results of the various tests carried out by our teams.

His strengths :

  • Wide variety of offers
  • Very competitive rates
  • User-friendly administration interface
  • Datacenters in Europe and the United States

Its weaknesses:

  • Very limited duration of discounted prices (6 to 12 months)
  • Free domain only for the 1st year
  • Performance not at the level of the best hosts in 2021
  • The administration panel is a little too stripped of features

IONOS review

Performance: availability, loading, and speed

When looking for a web host, we all agree that the most important thing is the performance offered. This is why the first part of our 2021 advisory regarding IONOS by 1 & 1 will look at this aspect.

To perform all of our tests, we used the same test site as for our OVH review (among others). Overall, over our few months of use, the uptime rate has been pretty good.

We saw a percentage of 99.98%, which is already very good. For a leader in the hosting market, this is not surprising.

Especially knowing that on the home page of IONOS by 1 & 1, the host highlights an availability rate close to 100%. We are close, that’s a fact, but this small difference ultimately corresponds to the unavailability of the service for several hours a year. Which for many is not negligible.

What is our take on the load times and overall speed offered by IONOS from 1 & 1?

Once again, our opinion is positive even if we are a little far from what some hosts like Hostinger or PlanetHoster can offer. To test this performance, we relied on the GTMetrix and Pingdom sites. They both allow having a rating and some data concerning the speed of a site.

As you can see the loading time is a bit of a letdown. However, the ratings given by GTMetrix and Pingdom remain rather flattering.

Test of the administration interface of IONOS by 1 & 1

Do you want to know our opinion on the admin interface offered by IONOS? We are coming!

Following the change made in the course of 2018, the interface of the IONOS by 1 & 1 site has also evolved. We would like to warn you that the following advice is extremely subjective because it only concerns our personal feelings (and our tastes).

We found the administration interface to be very easy to use. If you are new to web hosting, then you are not going to have any problem getting started.

With just a few clicks, you’ll be able to manage or register a domain name, manage your email addresses, hosting subscriptions, and more. Below you will find a screenshot of the overview that relates to your accommodation.

From this interface, you will be able to manage your entire website. We have a small regret concerning this part because we find the administration interface not very complete.

Indeed, we are far from what can be offered with a host supporting for example cPanel. This is going to be fine for some (those who don’t want to bother with technicalities they don’t understand), but for many, this aspect may be awkward.

For this reason, our opinion on IONOS and its administration interface remain a little mixed. However, it is not totally negative as we have been able to point out previously.

For example, managing your contract or your invoices will be very easy and simple. To offer you the most complete overview possible as part of this IONOS review and test by 1 & 1, here is another screenshot:

To conclude this part of our review on the IONOS host, the administration interface is easy to use, to the point of being too much! It is therefore wise to assess your needs at this level to make a choice that you will not regret later.

Security and protection

Having a powerful and easy-to-use web host is good. But if the whole thing doesn’t offer security worthy of the name, that doesn’t really make sense. That is why we are now going to tell you about the security measures implemented by IONOS from 1 & 1.

To ensure the security of your visitors at all times, IONOS offers an SSL certificate with each of its hosting offers. In addition, DDoS protection is also included. This will protect your site from possible malicious attacks aimed at making your website inaccessible.

Regarding the security of your administration account, IONOS and 1 & 1 have also taken action. From your account, you will have to set up a telephone PIN and will be able to activate 2-factor authentication. You can also delegate rights to other people, as you wish.

Confused About Double Factor Authentication? The principle is simple. Following the configuration on your smartphone, a code will be generated each time via it. You will be asked for each new connection to your IONOS hosting account. In addition of course to your usual password.

Our review of IONOS by 1 & 1 is excellent when it comes to the security of your site and the protection of your account. Everything is put in place by the host to offer you a smooth experience.

Our opinion on IONOS by 1 & 1 support

Is 1 & 1 IONOS customer support up to date? In our own opinion, the customer service of IONOS is quite good. He can be reached via various channels such as phone, ticket, or live chat.

You will have access to all these means of contact as soon as you are logged into your account. The response time that we were able to observe during the realization of this test and opinion on IONOS was rather fast since it was each time of the order of a few minutes.

Speaking of telephone customer support, we just want to clarify that if you don’t feel like waiting for someone to answer your call, you can ask to be called back.

That way, you will be able to do something else while you wait. In any case, IONOS by 1 & 1 customer support says it is available and reachable 24 hours a day, 7 days a week. What is real, we can confirm it for you.

If you are not yet a customer at IONOS by 1 & 1, please note that you will have the possibility to contact the sales section of customer service. This will allow you, for example, to obtain more details on the accommodation offers as well as their conditions:

Read more: GoDaddy review: full web host test [September update 2021]

Types of accommodation and pricing

Now that we have been able to give our opinion on the main aspects related to the IONOS host by 1 & 1, it is time for us to present the different plans on offer.

Unsurprisingly, the diversity is more than substantial. It is even too much in our opinion. The host actually offers a very large number of offers which have only a few differences. Which will have the consequence of confusing everyone’s mind a little.

So that you can form your own opinion on the matter, here is without further delay the main offers offered by IONOS from 1 & 1.

Shared web hosting

Shared hosting is obviously the type of flagship plan at IONOS. You will have the choice between 4 different offers:

  • Essential: € 2.40 incl.taxes / month then € 3.60 (after 6 months)
  • Pro: 1.20 incl.taxes / month then € 9.60 (after 12 months)
  • Expert: 6 € TTC / month then 12 € (after 6 months)
  • Premium: 8.40 € TTC / month then 15.60 € (after 6 months)

As you can see, it is difficult to navigate. Especially because the prices displayed are only valid for a few months. Pay special attention to this! IONOS shared hosting may seem affordable at first … except that after 6 or 12 months, you will have to pay a high price.

In any case, regardless of your choice of plan, it is good to note that you will be entitled to a free domain as well as a free SSL certificate. As for the disk space, the number of databases, as well as the power of your hosting, will evolve according to your choice.

For more details, do not hesitate to click on the following button.

Who is this plan for? The horizon covered by IONOS ‘shared hosting offers is quite broad. This will work just as well for creating a simple personal blog as an e-commerce store. Overall, shared hosting is primarily aimed at individuals and those new to the web world.

WordPress hosting

Let’s continue this full review dedicated to IONOS from 1 & 1 by presenting you the WordPress offers of the host.

Unlike shared hosting, here you will only have the choice between three offers (which is more than enough though):

  • Essential: € 2.40 incl.taxes / month (then € 4.80 / month after 12 months)
  • Plus: € 1.00 incl.taxes / month (then € 8.40 / month after 12 months)
  • Unlimited: 10.80 € TTC / month (then 21.60 € / month after 12 months)

The big difference between these 3 plans is in the number of WordPress sites that it is possible to host, and the disk space offered.

In any case, you will once again have access to a free domain name (but only the 1st year!), As well as an SSL certificate. It is also good to point out that an automatic assistant will allow you to quickly deploy your WordPress site.

This clearly embellishes our opinion on IONOS by 1 & 1.

Who is this plan for this type of hosting is very clearly aimed at those of you who just want to create a website on WordPress. This applies whether your goal is to host one site … or several dozen.

Virtual hosting (VPS)

What is our opinion of IONOS VPS hosting? They are very affordable (at least for the first 6 months). In terms of performance, the configurations made available seem to us to be more than respectable.

With its VPS hosting, IONOS guarantees 99.99% uptime (which is actually a bit lower as previously highlighted in our IONOS by 1 & 1 review), as well as SSD storage and unlimited traffic.

The operating systems compatible with IONOS VPS are Ubuntu, OpenSuse, Debian, CentOS, Windows Server 2016 and 2019. Which is more than satisfactory.

On the other hand, be aware that by opting for such hosting, you will not be entitled to a free domain name. Who is this plan for IONOS VPS hosting by 1 & 1 meets a very large number of needs?

You will very well be able to use it to create an online sales site, host a game server, test web applications, or even administer one or more WordPress sites.

Dedicated server

The final type of offer we want to present to you as part of this 1 & 1 IONOS review is the Dedicated Server. The choice turns out to be once again very substantial since you will be able to choose between 8 offers (HDD or SSD / NVMe).

We will not go into all of these plans in detail, but be aware that the entry-level dedicated server is offered at € 32.40 including tax / Month. While the most premium offer is available at 132 € TTC / month.

If you want to find all the information and characteristics of these plans, we recommend that you take a look at the IONOS website.

What we can already tell you is that in all cases, you will have the right to 1 free domain name (.com, .eu, .org, .net, .fr, or .info), as well as unlimited traffic.

What is this plan for IONOS dedicated hosting is for professionals with substantial needs. Above all, this type of plan will allow you to take advantage of dedicated resources, which will not make you dependent (and sometimes victim) on other clients with whom you share your server. You can also find the best hosting companies with dedicated servers here to find out more.

Additional information about IONOS

Before concluding our 1 & 1 IONOS review and review, there are some important topics that we still need to cover. In this way, you will really be able to have an overview of this host.

Free domain name

We wanted to come back to the fact that from this IONOS review offers a free domain name with most of its hosting plans. Why? Well, simply because we want to warn you again that this offer will only be valid for the first year .

After 12 months, you MUST have to pay to keep your domain name. For comparison, PlanetHoster offers a free domain name for life .

That being said, know that once you have been able to choose the hosting that suits your needs, you will be able to register your domain name:

As you can see, IONOS Review does not hide from you the fact that after 1 year, you will have to pay for your domain name. What is honor earlier.

IONOS by 1 & 1 free web hosting: does such an offer exist?

Got this far in our IONOS review and haven’t seen a mention of a free web hosting offer? This is normal, we have not yet had the opportunity to broach the subject.

So we’ll do it right here. To answer the question asked just above, the host offers an offer that could be considered almost free.

Do you have a better understanding of why we use the term “almost” free? There will be no totally free hosting at IONOS and Ionos review. The only thing you are going to be entitled to be basically a 6 month free trial on the various plans related to the IONOS website builder by 1 & 1 (MyWebsite).

Except that after these few months of use, you will have to pay. And if you want our opinion, IONOS does not make its tool very accessible. The most interesting price is 18 € TTC / month.

Want a real free web host? In this case, turn to Hostinger or PlanetHoster instead.

Purchase of domain names

1 & 1 and therefore IONOS offers the possibility of purchasing and registering a domain name. You will find absolutely all possible and imaginable extensions.

On the price side, we must say that they are rather attractive. Especially knowing that for a .fr, .com, .online, or even .org extension, you will be able to benefit from a free year.

If this tempts you, we strongly recommend that you take a look at the official IONOS website. This will allow you to see if the domain name you want is available.

Does IONOS offer a money-back guarantee?

Yes, the host offers a 30-day money-back guarantee. While carrying out this IONOS review, we had to persevere to find all the information, but we finally got there.

Thanks to this satisfied or refunded guarantee, you will be able to request a refund following the subscription to a hosting plan.

However, remember to read the general conditions to obtain more details on the procedure to follow, as well as the conditions/exceptions. This will save you a bad surprise.


For website maintenance service contact us.

Share this Article
Posted by Rebecca
Rebecca is an Independent content writer for breldigital, She writes content on any given topic. She loves to write a case study article or reviews on a brand, Be it any topic, she nails it
Leave a comment

Leave a Reply