How to cancel a PayPal payment: unclaimed or pending payment

20 Min Read
How to cancel a PayPal payment

How to cancel a payment on PayPal: PayPal is one of the most accepted digital payment methods around the world due to its ease of use and efficiency.

You can send or receive payments for goods or services online through PayPal for family members, friends, customers, or domestic and international customers.

If you entered the wrong number or something went wrong with the agreement between you and the other party, PayPal makes reversing payments pretty easy. The process is quick and convenient, but you need to know the exact steps involved.

Whatever your reason for wanting to cancel a payment on PayPal, this guide explains what to do with different PayPal payments.

How to cancel a PayPal payment

Read more: PayPal money on hold: How to solve?

How do I cancel PayPal payments?

Whether you have a payment pending or have subscribed to a particular service and want to cancel it on PayPal, we’ll walk you through all of the steps.

How do I cancel an unclaimed or pending payment on PayPal?

How to cancel a PayPal payment: Your PayPal payment may be pending because your PayPal account has been inactive, there has been an unusual change in the selling price, or the payment you received may be unusual for your sales model.

In some cases, PayPal may put the status of your payment on hold because the item you sold caused dissatisfaction with a customer, or your PayPal history as a non-eBay seller is fairly short.

PayPal does this to ensure that the transaction is safe and secure for you and the recipient. Plus, they want to make sure there is enough money in your account in the event of a chargeback or dispute.

The money is still yours, but it is temporarily unavailable until the recipient confirms that everything is in order according to your agreement.

If there is no problem with the transaction, PayPal will release your funds within 21 days.

  1. Go to your dashboard, select Activity, and find the payment you want to cancel.
  2. Select the Payment you want to cancel and select or press Cancel.

If the payment shows the status “Unclaimed”, it will appear in the Pending section of your account. To cancel unclaimed payments, select Cancel under the payment, and then select Cancel Payment.

Note: PayPal gives you up to 30 days from the original payment date to use the Cancel link to cancel a pending payment. If you haven’t made the payment, go to the Resolution Center and report the unauthorized transaction. You can also open a dispute and contact the recipient directly if you haven’t received the item or service you paid for.

Read more: Stripe vs Paypal Which is the best payment gateway for your eCommerce store

How do I cancel a payment made on PayPal?

How to cancel a PayPal payment: Unlike other PayPal payments, it is not possible to cancel a PayPal payment if its status indicates “Completed” in your activity. Your only recourse, in this case, would be to request a refund from the recipient within 180 days of payment.

  1. Go to Summary, select the transaction you want to reverse, and get the recipient’s details so you can email them to request your funds.
  2. Have them go to the transaction details for the transaction, then select Issue Refund.

What happens when you dispute a payment on PayPal?

How to cancel a PayPal payment: If the recipient refuses to refund your money, you can dispute the charge with the company by opening a case in the Resolution Center.

Select the transaction and then select the Report a problem link.

This step is useful when you have not received your items or received something different from what the seller described. You can also dispute the charge when payment has not been authorized.

When you dispute a PayPal payment, PayPal will notify the recipient of the dispute. A temporary suspension will be placed on the funds involved in the transaction until the dispute is resolved or closed.

Once the decision is final, PayPal will return the money to you or the recipient. If you used your debit or credit card to send payment, your refund will be sent to the card you used. However, you will need to wait up to 30 days for your card to be credited with the amount.

If you sent your payment through your bank account and the payment is canceled, the amount will be refunded to your bank account.

PayPal will try to reverse the payment so that you are never charged. If they cannot reverse the transaction, a refund will be credited to your bank account within 7-10 business days.

Note: If the recipient responds to a dispute, PayPal will evaluate the information and determine the outcome of the complaint. If the recipient does not respond, the complaint will automatically close in your favor.

How do I cancel a PayPal subscription?

If you have automatic PayPal payment and want to cancel your subscription, it’s fairly easy to do so from your account. However, this will only void future payments, so you will not receive a refund for past payments.

  1. Go to your Pay Pal dashboard and select Settings (gear icon) at the top right of your screen.
  2. Select Payments.
  3. Then scroll down to Automatic payments > Manage automatic payments.
  4. Select the subscription or automatic payment that you want to stop.
  5. In the Billing Details page, select the Cancel link next to Status to stop automatic payment.

Note: You must cancel the automatic/recurring payment on PayPal at least 24 hours before the due date of payment.

Easily cancel PayPal payments

Whether you accidentally paid the wrong person or sent the wrong amount through PayPal, canceling the payment can help you get your money back. It is not possible to reverse a payment made on PayPal, but there are still a few ways you can try to get your money back.

Cancellation of Paypal payments: how to do it?

How do I cancel PayPal recurring payments? How do I cancel PayPal automatic payments? How do I cancel recurring payments on PayPal?

These are some of the most frequently asked questions by Paypal users. And without proper guidance, they often fail to understand the exact steps to reverse recurring payments.

But since you have landed on this page, your doubts on this topic will end. Today I have compiled a detailed article on how to cancel PayPal recurring payments. Also, the exact meaning of recurring payments. With its advantages and disadvantages.

What is a recurring payment?

Recurring payment means automatic payments. When you subscribe to a service and set the service to renew automatically, these are referred to as recurring or automatic payments.

Let’s understand this by an example. Suppose you subscribed to Netflix ( online media streaming website ) and paid by Paypal, credit, or debit card.

If you accept their auto-renewal service billing agreement, they will deduct the renewal amount each month from your account. This too without your knowledge. And this is what we call automatic or recurring payment.

Recurring payment has its advantages and disadvantages. Let’s check them out.

Advantages and disadvantages of recurring payment?

How to cancel a PayPal payment: The benefit of recurring payments is pretty clear. We don’t have to worry about renewing our favorite service every month. This saves us a lot of time and effort. In addition, it prevents us from unexpected interruption of access to the service.

This feature comes in handy when we are sure to renew the subscription. As with bloggers and webmasters, hosting and domain are two services they can’t afford to cancel.

So, they can set these two services for automatic payments. This feature of Paypal is amazing. And it turns out to be a godsend when we’re too busy to renew our subscriptions.

You might be wondering now if the recurring payments system is so useful, why do you have to learn how to cancel PayPal recurring payments? Well, this feature is indeed useful, but as we know nothing is perfect. And this function also has some drawbacks.

Although the problem is not function-related. But this is the merchant’s agreement, where the automatic payment clause is added in a hidden way. What makes us accept the automatic renewal of payments without knowing it. And who makes us suffer loss.

Reasons to cancel a recurring payment?

How to cancel a PayPal payment: The recurring payment is a useful feature. And it is useful in certain situations. But there are times when this option can cause you to lose money. Here are some of the reasons why we are canceling automatic payments for our subscription.

For example, there are reasons for canceling automatic payments from certain sellers.

The main reason people subconsciously choose automatic payment is that companies often add automatic renewal of service to the billing agreement. And the general public is not used to reading contracts in detail.

Many people have also made the mistake of accepting auto-renewal of service by mistake. And they realize this error later when the service has been renewed automatically, without your knowledge.

But thanks to PayPal, that canceling automatic payment is an easy task. And it hardly takes more than a few minutes. Let’s see how to do it.

How to cancel Paypal recurring payments:

How to cancel a PayPal payment: Newcomers can easily get caught up in this situation. And that can make them lose a lot of money. So, to prevent them from getting into such an unpleasant situation, here we tell you how to cancel Paypal recurring payments.

Lack of such valuable information can cost you dearly. So, be a savvy user and follow the steps below to cancel recurring Paypal payments.

Let’s move on to the steps.

step 1. To cancel recurring payments on Paypal, the first thing to do is go to And log into your PayPal account. Enter your credentials in the login field and press the Enter key.

step 2. Once you are logged in, simply move your cursor to the upper right corner of your account home page. There you will find a settings option (cogwheel icon), right next to the disconnect option. Click this icon to explore the settings page.

step 3. On the account settings page, go to the Payments tab of the top menu. It’s located next to the Notifications option.

step 4. By clicking on the Payments tab, you must click on the Manage pre-approved payments button.

step 5. The option will take you to the next page, where you can manage all your subscriptions, automatic bill payments, installment plan payments, and their details.

The details include the name of the merchant, its description, the date you signed up for this service, the expiration date, the last amount you paid to the company. And also the status, if the subscription is still active or has been canceled.

If you have a long list of subscriptions to process, you can filter the list by its status as active, canceled, completed, and so on.

step 6. In the next step, you must click on the subscription that you want to remove so that it is no longer automatically paid. Suppose you want to delete a subscription. You will therefore click on this option.

step 7. By clicking on the selected merchant in the list, you will get the billing details associated with that vendor. Like billing ID, subscription status, etc.

At the top of the page, you will be notified of your automatic renewal of this service.

Step 8. Now, to cancel the subscription, you need to click on the Cancel option, located next to the “Status” option.

step 9. By clicking Cancel, a new pop-up window will instantly appear in front of you to confirm the cancellation. There you will be informed that once the subscription is canceled, your automatic payment linked to this merchant will be terminated. And you have to reconfigure the subscription if you want to continue automatic payments.

Just click Yes to confirm the process. And you are done.

step 10. Now you can verify the reversal of recurring payments by viewing the billing status.

Note: Canceling a payment does not cancel your contract with the merchant. However, after canceling recurring payments, the service will not automatically renew. And the money will not be deducted from your account. But if you have already benefited from the service, you must pay the merchant according to your contract with the company.

How to Cancel PayPal direct debit

How to cancel a PayPal payment: PayPal is a transaction protection website. Whether you are a seller or a buyer. PayPal can in particular make it possible to make online purchases, without having to enter their card number or other personal banking data whatsoever.

When you purchase on a third-party website, most often on unscrupulous sites, you can buy for example a subscription at a lower cost, for the trial but when the transaction is finished, you are told that the subscription will be automatically renewed directly after the test.

Some sites set up a whole system so that you can’t unsubscribe, or at least not so easily.

If you made such a purchase with PayPal, it saves recipients in a list of pre-approved payments. These recipients will be able to withdraw, without your manual agreement, sums of money from your PayPal account.

Before cleaning your PayPal account:

Go to the site in question to delete all your bank details in your customer area.

Once everything is changed or deleted, delete your account entirely.

Block direct debits on PayPal:

To block direct debits and have a clear conscience, log into PayPal.

Go to the top right in the star wheel (parameter setting symbol).

Then click on pre-approved payments.

Then click on the merchant corresponding to the withdrawal cancellation to be made.

The billing detail window appears, click on cancel in the ” Status ” section

Then answer ” yes ” to the confirmation message.

And there you have it, the selected merchant will no longer be able to use your PayPal account without you restarting a purchase from them later.

Read more: 6 WordPress plugins to convert currencies on a blog

How to cancel a PayPal payment Conclusion

Paypal is indeed a leading online monetary transaction service. It is very convenient to use, secure, and rich in features. And this is the reason for its popularity all over the world.

There are various features offered by Paypal which are intended for the convenience of the user. But sometimes these features inconvenience users more than help them. And “PayPal recurring payment” is one of those features.

This feature is amazing and comes in handy in some situations. But sometimes when we mistakenly activate recurring payments for unwanted merchants, the same function proves annoying.




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Posted by Rebecca
Rebecca is an Independent content writer for breldigital, She writes content on any given topic. She loves to write a case study article or reviews on a brand, Be it any topic, she nails it
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