Dell announced the introduction of the free software Dell AR Assistant, with which the user gets augmented reality instructions to repair PCs and servers. The application’s goal is to decrease the requirement for a corporate technician to come right away. However, not all system models are repairable in this manner.
Anyone may now use the software, which is now accessible for download on Android and iOS phones. Dell, on the other hand, recommends it solely for people who are comfortable doing repairs on their own.
A remote diagnostic must be performed by a Dell Technologies Support Professional prior to beginning a repair. The components must then be ordered from the business. After completing these procedures, the user will be able to utilise the app to place their “hand on the machine.”
The individual will then be able to see where and how to alter components to fix the majority of the damage to their computer or server using augmented reality.
Dell claims that:
Augmented reality photos combine the real-world view of the customer’s device, as captured by their phone’s camera, with the application’s three-dimensional artwork. As a result, indications of which components should be changed and where they should be replaced are overlaid on the machine being fixed.
Dell AR Assistant is yet another choice.
It is important to note that the new application will not replace the previous methods of repairing the company’s equipment. That is, whether the person wishes to have a professional visit him or ship his equipment to approved help, he will still have these options.
Keeping this in mind, the Dell AR Assistant is only useful for individuals who wish to get inside their equipment.
Finally, keep in mind that not all system models are compatible with the app. The corporation has published a list of those that are already on the market. Look into:
Alienware : 15 R3, 17 R4, 17 R5, M15 R3, M17 R3;
Chromebook : 3100, 3120, 3180, 3189;
G Gaming : G3 3500, G3 3590, G3 3779, G5 5500;
Inspiron : 3470, 3583, 3584, 3593 (no optical), 3670, 5501, 5502, 5593;
Latitude : 3400, 3410, 3490, 5280, 5289, 5290, 5290 2-in-1, 5400, 5410, 5420, 5480, 5490, 5500, 5510, 5580, 5590, 7280, 7290, 7380, 7 3890, 7 , 7390 2-in-1, 7400, 7400 2-in-1, 7410, 7480, 7490;
OptiPlex : 3050, 3060, 3070, 5050, 7040, 7050, 7060, 7070, 7070 Ultra;
Precision : 3520, 3530, 3630, 5510, 5520, 5530, 5540, 7520, 7550;
Vostro : 3400, 3470, 3500, 3670;
XPS : 8930, 9360, 9500, 9550, 9560, 9570;
PowerEdge : 730, 730XD, XR11.