The error message “couldn’t establish a secure connection” appears when users try to connect to a VPN using the client. This problem occurs because the client VPN cannot successfully connect to the remote server and there are some blocks in its way. Today we will cover such an error message including its causes and various solutions that can be implemented to get rid of the error.
What causes the error message “couldn’t establish a secure connection”?
Couldn’t establish a secure connection: It can be due to many reasons. Sometimes it is an antivirus or firewall crash or sometimes it can be caused by having a bad internet connection. The following would be the main causes; to mention shortly –
- Antivirus or firewall issue: Antivirus software can sometimes interfere with the AnyConnect client’s VPN connection process and prevent it from connecting to external networks or servers for security reasons. Many times, it will block any incoming and outgoing connections. Therefore, you will not be able to connect to your favorite VPN using Anyconnect.
- The client configuration is wrong: If you have configured your Anyconnect client incorrectly and the VPN configurations stored in it are not correct, then you will face problems establishing successful connections.
- Internet Restrictions: Sometimes IP addresses in some countries may be blocked by your Internet Service Provider, and you may not knowingly try to connect to the same country’s VPN that has been blocked by your Internet Service Provider. In that case, you will have to face problems.
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To avoid the error “couldn’t establish a secure connection with the specified secure gateway” you can follow the solutions given below.
Solution 1: Disable antivirus
Couldn’t establish a secure connection: The first is, Since most of the time, the problem is caused by antivirus crashing, which is a common scenario. Therefore, in such a case, you should try to disable any third-party antivirus that you have installed on your system and then try to connect to the VPN using AnyConnect. Hopefully, this will isolate the problem.
Solution 2: Stop the Internet connection service
Couldn’t establish a secure connection: Sometimes the ICS service is working which causes problems for the AnyConnect client to connect to a VPN. You will have to disable it to fix the problem. Here is how to disable the service:
- Press Windows + R and type services.MSC
- When the window displaying the services opens, look for the Internet Connection Sharing service. Right-click and click Stop. Stop the ICS service
- Then exit the restroom windows by closing them.
Solution 3: Disable Internet Connection Sharing (ICS)
Couldn’t establish a secure connection: There were several cases where if ICS was enabled in Windows, users faced this problem. To disable ICS, follow the instructions below:
- Open the control panel
- Go to Internet and Network Sharing and then click Change adapter settings. Center network and sharing
- After that, you will have to right-click on the shared network connection and then click on Properties.
- In the properties window, click the Share button
- Once there, uncheck the box that says “Allow other network users to connect through the Internet connection of this computer”.
- After doing that, click OK.
If your problem was caused by ICS activation then this must have fixed it.
Solution 4: Select Connect to current network option in AnyConnect VPN
Couldn’t establish a secure connection: Sometimes the Any Connect client VPN fluctuates between different networks, so you have to select the option to connect only to the current network. This could solve the problem for you. Here’s how to do it:
- Open the AnyConnect Client, and where you see the Network written, click with the right mouse button.
- Click “Connect to the current network only”.
Solution 5: Try an alternative connection
Couldn’t establish a secure connection: Sometimes the internet connection you are using may have some restrictions or may not work properly which is causing the problem. In this case, you will have to use an alternative connection such as WiFi or a mobile hotspot to see if you can connect to the VPN.
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Fix: couldn’t establish a secure connection to Android Server
Since Android is an operating system that allows constant user customization, the message ‘couldn’t establish a secure connection’ is more common than it seems.
This problem refers to the fact that the Internet network, be it wireless or by telephone signal, is not able to connect with Google services.
As a consequence, no person who has this error on their Android device will be able to use it, including the applications related to them.
This can cause great concerns for many users of this amazing OS. The truth is that there is no reason since the reasons why this happens are very simple and have easy solutions to carry out.
Therefore, you have reached the right place to regain the usability of your mobile. Through the following solutions, you will learn to repair this error.
What do you mean, unable to connect to the server?
This is an error that you still do not believe, it is more common and usual than you might believe, usually, this error occurs because we could not connect to Google’s servers, this may be due to either a bad internet connection, a bug in the application we use or that Google’s servers are down.
What is an authentication problem?
An authentication problem is an error that usually occurs between our internet modem and the devices connected to this network, usually phones, especially if they are with the Android operating system.
Because of this, a bad connection occurs and our devices cannot function properly when they try to connect to the internet, therefore, we will have to check our internet equipment.
If we believe that it is our modem or router that is generating the authentication error, then a good solution could be to restart it, so it would return to its predefined configuration, having no single device connected to the wireless network.
Once we have restarted our modem or router, the ideal is to go to the corresponding page to configure it, usually, it is the IP address of the equipment or a web page, in the same way, the information to configure it will be found under the equipment.
Within the website to configure it, we will place WPA-PSK security and a password to access the wireless network connection, we will save the changes made and we will connect the necessary devices to the modem and we will test if it produces an authentication error again.
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How to fix ‘couldn’t establish a secure connection’?
Despite being a problem that directly affects the functionality of the device, this does not require modifications, changes, or formatting your Android. That is, it is not necessary to perform a previous ‘root’ procedure to find the solution to this type of problem.
The truth is that the message ‘couldn’t establish a secure connection’ appears when the user in question performs a modification, installation, or use of a particular procedure within the mobile device.
One of the main reasons why it appears is after the installation of a program. You may be missing a plugin within the system.
Since it is relatively difficult to discover what aspect is missing from your mobile, the best recommendation is to download the latest version of ” Google Play Services ” in the form of APK.
After you install it, this program will detect and acquire the add-on that the system needs to work optimally.
On the other hand, there is the possibility that the application from which the error of ‘Cannot establish a reliable connection with the server’ has an old degree of technological security.
When programs are used that do not acquire constant updates from their creators, they maintain the security parameters established at their launch.
That is why sometimes they do not need or conform to the standard degree of security that is constantly presented to Android.
Therefore, to solve this aspect can access from one computer to the next link to enable access to less secure applications.
To achieve this, it will only be necessary to enter the Google account and slide the bar to activate it, and then try to access the App again from your mobile device.
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Another way to fix ‘couldn’t establish a secure connection’
Another cause is network connection problems. So you just need to modify it to be able to enjoy Google services again. This is accomplished by changing and configuring the DNS. This requires that the device be connected to a wireless network.
Once inside the ‘Settings’, enter the Wi-Fi network to which the mobile is connected and click on the ‘ Advanced options’ to apply the changes indicated below:
- Given the order in which the options appear, within ‘Settings’ the definition will be changed to ‘Static IP’.
- Inside ‘IP Address’ and ‘Gateway’ it will be written ‘192.168.1.128’.
- The next section is ‘Network prefix length’, within which you must write the number 24.
- Finally, in DNS 1 you must write ‘18.104.22.168’ and in DNS 2 ‘22.214.171.124’, and then click on ‘Save’.
These modifications are very easy to make. You just have to change each of the parameters correctly to recover the connection to Google services.
Once the modifications proposed within this article have been completed, you will be able to enjoy the programs related to this incredible company again.
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How to establish a secure connection to the server?
Couldn’t establish a secure connection: The main thing is to identify which is the origin of the error, since this error in connection with the server can be due to many factors, among these may be that the Google servers are down, some damaged file of the Google application that we want to use and finally it could be an error of our internet team.
Some pages notify you if Google has suffered a temporary drop from the servers, as well as through social networks such as Twitter you can inform yourself if the servers are indeed down or not.
If the servers have not fallen, that leaves room for it to be our internet connection or some bug in the Google application that we are using.
The next thing we could do is verify our internet connection, you can check this using the mobile data of your device to see if the application does not suffer the error or some other network, if so then we must verify what happens with our internet connection and how to fix it.
If, on the other hand, our connection is excellent, then it makes it clear to us that it may be a bug in the application, if this is the reason why the application fails, we must look for the appropriate methods to solve the error of the connection of the server.
Later we could have several solutions to make the Google application that does not respond functionally again, the first thing would be to go to the Settings of our cell phone, then to the storage section and search for the Google application, and later, being there, erase the data application and cache.
This will cause the application to be restored, when we re-enter the application we will have to log in again, if we move through each of the aspects of the application and everything loads us perfectly, then we will have fixed the error.
On the other hand, if we are still presenting the error, our last possible solution should be to return the application to its factory version, we can do this in the same place where the application data is deleted, only in this case we will use the option which is to reset to factory version.
So in this way, we will remove each of the updates that the application has received, and finally the next step will be to go to the Google Play Store and update the application, it is recommended that we download it with good internet, thus we prevent that we can get the same error later.
At the end of having downloaded it, we will open it, log in and test each option of the application, if everything loads excellent, it means that we have freed ourselves from the server connection error.
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